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Frequently Asked Questions
What is GeneChef?
GeneChef is a bioinformatics SaaS platform that provides the Galaxy data analysis framework with AI-powered workflow generation. It runs on AWS with GPU-accelerated compute for tools like AlphaFold2, DeepVariant, and ColabFold.
How do I create a workflow?
You can create workflows manually from the Workflows page, or describe what you need in natural language using the AI Assistant and it will generate a workflow for you.
What file formats are supported for upload?
GeneChef supports all common bioinformatics formats including FASTA, FASTQ, BAM, VCF, BED, GTF/GFF, tabular (TSV/CSV), and more. Files up to 5 GB can be uploaded directly, or you can import from URLs.
How does GPU compute billing work?
Professional and higher tiers include GPU hours each month. Usage beyond your included allocation is billed at $2.50/hour. GPU nodes scale to zero when idle, so you only pay for active compute time.
Is my data secure?
Yes. GeneChef is HIPAA and GDPR compliant. All data is encrypted at rest with customer-managed KMS keys and in transit with TLS. We maintain 6-year audit log retention and support data export and deletion requests.
Can I use public reference datasets?
Absolutely. Browse our Public Dataset Catalog with curated datasets from UCSC, TCGA, GTEx, gnomAD, ENCODE, and 1000 Genomes. Import them directly into your workspace with one click.