Simple, Transparent Pricing
Choose the plan that fits your research needs.
Starter
For individual researchers
- 500 AI queries/month
- 25GB storage
- 1 concurrent job
- Standard Galaxy tools
- Email support
Professional
For lab PIs and postdocs
- 1,500 AI queries/month
- 100GB storage
- 5 concurrent jobs
- 10 GPU hours/month
- Priority job queue
- All Galaxy tools
- Priority support
Team
For research groups
- 5,000 AI queries/month
- 500GB shared storage
- 20 concurrent jobs
- 30 GPU hours/month
- Admin dashboard
- Team collaboration
- 5 seats (+$149/seat)
Enterprise
For institutions and pharma
- 15,000 AI queries/month
- 1TB storage
- Unlimited concurrent jobs
- 100 GPU hours/month
- 25 seats (+$199/seat)
- HIPAA BAA included
- Dedicated support
- 99.9% uptime SLA
University
For university courses and teaching labs
- 3,000 AI queries/month (pooled)
- 100GB shared storage
- 15 concurrent jobs
- 5 GPU hours/month (instructor only)
- Class management dashboard
- 20 student seats (+$99/seat)
- 2 instructor seats included
- Academic support
Frequently Asked Questions
What counts as an AI query?
Each time you use the AI assistant to build, modify, or explain a workflow counts as one query. Simple questions about Galaxy tools are included free.
Can I change plans later?
Yes! You can upgrade or downgrade at any time. When upgrading, you'll be prorated. When downgrading, the change takes effect at your next billing cycle.
Is my data secure?
Absolutely. GeneChef is HIPAA compliant with encryption at rest and in transit. Enterprise plans include a signed BAA.
What payment methods do you accept?
We accept all major credit cards, ACH bank transfers, and purchase orders for Enterprise customers. Powered by Stripe for secure payments.
How does the University plan work?
The University plan is designed for teaching. Instructors manage classes instead of teams, and student seats replace regular seats. GPU access is instructor-only for demos. Contact our academic sales team to get started.