Contact Us

Have questions about GeneChef? We're here to help researchers get the most out of our platform.

General Inquiries

Questions about features, pricing, or getting started.

support@genechef.io

Documentation & Guides

Tutorials, best practices, and platform guides.

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Enterprise & Sales

Custom plans for institutions and pharmaceutical companies.

sales@genechef.io

Privacy & Compliance

GDPR requests, HIPAA inquiries, or data protection questions.

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Response Times

General Inquiries

Within 2 business days

Technical Support

Within 24 hours (business days)

Enterprise

Priority SLA per contract